Frequently asked questions

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Cards

Profiles

Tag & QR

Features

For business

Other

How to activate and set up my Tolink card?
When you receive your Tolink card, you will receive instructions on how to activate it. All you need is your phone and an internet connection. It takes just a few minutes.
How does the card work?
Tap the card against a smartphone to open your profile that contains your contact details. The profile gets transmitted using NFC technology, which is the same technology used in contactless payment cards.
Does the card work with all phones?
If you have a smartphone that was bought in the past 6 years, the answer is almost certainly yes. Check out our compatible devices page for more information.
Can I use my custom design on the card?
Yes, the Tolink custom card is the product you're looking for. If you don't want to design the card yourself or want something that can't be done on our customization page, you can contact us and we will help you out.
What material can the card be made of?
We offer 3 materials: metal, bamboo, and plastic. You can choose the material when ordering your custom or non-custom card. See our product list for more information.
What is the size of the card?
The card is shaped like the usual credit card. The dimensions are 85mm x 54mm x 0.76mm.